hb22 Responsible Gaming — Your Safety Comes First
Gambling is entertainment. hb22 provides the tools, guidance, and support that Bangladesh players need to keep it that way — including deposit limits, cooling-off periods, and permanent self-exclusion.
Our Commitment to Responsible Gaming
hb22 is Bangladesh's trusted online casino and sports betting platform, and with that trust comes a serious responsibility. We are committed to ensuring that gaming on hb22 remains a form of leisure entertainment — never a source of financial hardship or personal harm. Our responsible gaming programme covers every aspect of the player journey, from the moment you register your account to the tools available for managing or pausing your activity.
We recognise that for a small number of players, gambling can become problematic. hb22 takes this seriously. We have built a suite of practical tools that allow any player to set personal limits, take breaks, or permanently close their account. These tools are free, immediate, and available directly through your account settings at any time. No player should ever feel alone in managing their gaming — our support team at [email protected] is available around the clock.
Adults Only — 21 and Above
The hb22 platform is strictly for players aged 21 and above. We verify player age during registration and will close any account found to belong to an underage player.
Responsible Gaming Tools Available on hb22
Access all of the following tools directly from your account settings. They take effect immediately upon activation.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your hb22 account.
Loss Limits
Define the maximum amount you are comfortable losing in a given period. Play stops automatically once the limit is reached.
Session Reminders
Receive a notification after a set time in-session so you are always aware of how long you have been playing.
Cooling-Off Period
Take a short break from hb22 for 24 hours, 7 days, or 30 days. Your account is temporarily suspended during this time.
Self-Exclusion
Permanently close your hb22 account. Self-exclusion is irreversible and takes effect immediately upon request.
Activity History
Review a full record of your deposits, withdrawals, wagers, and session durations at any time from your account dashboard.
Tips for Playing Responsibly
The following practices help keep gaming a positive and enjoyable experience. hb22 recommends all players read and follow these guidelines before and during their time on the platform:
- Set a strict budget before you start playing and never deposit more than you can comfortably afford to lose. Treat any amount wagered as the cost of entertainment, not as an investment.
- Never chase losses. If you have reached your loss limit for the session, stop playing. Chasing losses with larger bets is one of the most common paths to problem gambling.
- Take regular breaks. Step away from the platform for at least 15 minutes every hour. Use hb22's session reminder tool to prompt you automatically.
- Do not gamble when you are upset, stressed, tired, or under the influence of alcohol or substances. Emotional states can lead to poor decisions and escalating wagers.
- Keep gaming in balance with the rest of your life. If you find yourself spending time that was meant for family, work, or sleep on gambling, it is a signal to pause and reassess.
- Use hb22's deposit and loss limit tools proactively — before you feel you need them. Setting limits when you are in a calm, rational state is always more effective than trying to impose them during a session.
Recognising the Warning Signs
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs may indicate that gambling has moved beyond entertainment and is becoming a problem:
- You are spending more money on gambling than you originally planned, or depositing beyond what your budget allows.
- You feel anxious, irritable, or restless when you are not gambling, or when you try to reduce or stop your gambling activity.
- You are borrowing money, selling possessions, or neglecting bills in order to fund gambling sessions.
- Gambling is taking priority over work, family responsibilities, friendships, or personal health.
- You find yourself lying to family members or friends about the amount of time or money you spend gambling.
- You continue gambling to try to win back money you have already lost, even when you know the session is not going well.
How to Self-Exclude from hb22
Self-exclusion is a permanent measure that immediately closes your hb22 account and prevents re-registration. It is designed for players who feel they need a complete break from online gambling. The process is straightforward:
- 1 Log In to Your Account — Access your hb22 account using your registered username and password.
- 2 Navigate to Account Settings — Open the Responsible Gaming section within your account settings. All tools are listed here clearly and are immediately accessible.
- 3 Select Self-Exclusion — Choose the self-exclusion option and confirm your decision. You will be asked to verify your identity before the exclusion is applied.
- 4 Contact Support if Needed — If you cannot access your account settings or prefer to request self-exclusion directly, email [email protected] with the subject "Self-Exclusion Request". Your account will be closed within 24 hours Bangladesh Standard Time (BST, UTC+6).
Protecting Minors from Gambling
The hb22 platform is for adults aged 21 and above only. We carry out age verification checks during the registration process and may request additional documentation at any time to confirm a player's age. Any account found to belong to a player under the age of 21 will be closed immediately and any balance held in the account will be reviewed in line with our Terms and Conditions.
If you share a device with younger family members, we strongly recommend using device-level parental controls or safe-browsing tools to prevent underage access to the hb22 platform. If you suspect that a minor has accessed or registered on hb22, contact [email protected] immediately. hb22 will act promptly on all such reports.
Getting Help — You Are Not Alone
If you feel that gambling is having a negative impact on your life, your finances, or your relationships, please reach out. Speaking to someone is always the right first step. hb22's support team is available 24 hours a day, 7 days a week, and all communications are treated with complete confidentiality. There is no judgment — our team is here to help you find the right path forward.
Contact hb22 Responsible Gaming Support
Our responsible gaming team is available around the clock to assist players who have concerns about their gambling activity. Whether you want to set a limit, take a break, or discuss your situation confidentially, we are here for you.
Email us at: [email protected]
Please include your registered username and a brief description of your concern. All responsible gaming requests are prioritised and handled by a dedicated team member within 24 hours Bangladesh Standard Time.
Ready to Play Safely?
Explore the hb22 Casino with your limits set and your safety tools activated. Or visit the FAQ for answers to common responsible gaming questions.